--- title: "About Petland" id: "30" type: "page" slug: "about-our-company" published_at: "2016-01-01T05:00:00+00:00" modified_at: "2026-01-29T15:13:36+00:00" url: "https://www.petlandbatavia.com/about-our-company/" markdown_url: "https://www.petlandbatavia.com/about-our-company.md" excerpt: "Great Reputation Petland Batavia is a local pet store that has been operating for over 10 years in Batavia IL. With a state of the art location providing you and your family with a fun and a hands on approach..." --- ## Our Story ### Great Reputation Petland Batavia is a **local pet store** that has been operating for over 10 years in Batavia IL. With a state of the art location providing you and your family with a fun and a hands on approach to learning about pets and their required needs. We have built our reputation – since 1967 – helping thousands of families bring new pets into their homes. We are committed to making your new relationship with your pet the best that it can be. - Our staff receives intensive training. - We have the best husbandry program in the market, healthier pets. - We have the most comprehensive guarantees in the market. ### Professional Staff We are proud of our Pet Counselors, they receive periodic training, and they love what they do. It is this aspect as well as product quality, selection and a real love of animals that gives Petland it’s reputation. A major focus of our Pet Counselors is to educate people about pets. This information assists customers in making informed choices that improves the quality of the their lives and the lives of their pets. ### We’re Happy To Help Every year thousands of unplanned and unwanted puppies and kittens are born. We recommend having your pet spayed or neutered. Ask for our free brochure on this important subject. ### Buying a Puppy Buying a puppy can be one of the most joyful experiences of your life. That’s why we’re here. Petland puppies must meet standards before they can become Petland puppies. ### Our Program: A Petland puppy is provided with significant veterinarian care and vaccinations before it is placed in your home. - We use high quality food. - We weigh them daily and take their temperatures often. - We groom each puppy daily; including bathing, nail trimming and brushing. - Socialization with adults and children including lots of play. - Daily Exercise. ### Your Benefits: Petland offers many different breeds, we will help match you with the right breed for your personality and lifestyle. - Petland Batavia, Illinois puppies go home with two complimentary veterinary exams. - We provide a Health Certificate, and the vaccines up to date. - Our Puppies come with a Microchip ready for activation. - 3 Generations Pedigree. - Registration Papers. - Pets for a Lifetime Resources Kit (with a training video). "*" indicates required fields ## Why families choose Petland Batavia, Illinois - ### Healthy, happy pets Our pets are cared for by a knowledgeable team and seen by licensed veterinarians. - ### Trusted sources We work to connect families with pets from carefully selected, professional breeders. - ### Lifetime support Our relationship doesn’t end at the door — we’re here with guidance for your pet’s whole life. - ### Everything you need From the right food and supplies to flexible financing, we help you start off right. ## Industry Recognition Who we work with, and what we have been recognized for. - [American Kennel Club Breed standards and registration](https://www.akc.org/) - [Franchise 500 Hall of Fame inductee, 2021](https://www.entrepreneur.com/franchises/topglobal) - [Top 25 Pet Retailers Pet Business, North America](https://www.petbusiness.com/featured_articles/the-top-25-pet-retailers-in-north-america/article_af8a91b6-98ab-11ec-a32e-5b8f209bb694.html) - [AKC GoodDog Helpline Expert training support](https://www.akc.org/products-services/akc-gooddog-helpline/) ## Meet the pets at Petland Batavia, Illinois - Ask About Me 66 views Very Popular Petland Batavia ## [Lois - Female #24477](https://www.petlandbatavia.com/puppies-for-sale/cocker-spaniel/cocker-spaniel-24477/) ### [Cocker Spaniel](https://www.petlandbatavia.com/puppies-for-sale/cocker-spaniel/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 101 views Very Popular Petland Batavia ## [Ginger - Female #24471](https://www.petlandbatavia.com/puppies-for-sale/cavalier-king-charles-spaniel/cavalier-king-charles-spaniel-24471/) ### [Cavalier King Charles Spaniel](https://www.petlandbatavia.com/puppies-for-sale/cavalier-king-charles-spaniel/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 67 views Very Popular Petland Batavia ## [Carson - Male #24470](https://www.petlandbatavia.com/puppies-for-sale/standard-poodle/standard-poodle-24470/) ### [Standard Poodle](https://www.petlandbatavia.com/puppies-for-sale/standard-poodle/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 70 views Very Popular Petland Batavia ## [Shelby - Female #24469](https://www.petlandbatavia.com/puppies-for-sale/miniature-schnauzer/miniature-schnauzer-24469/) ### [Miniature Schnauzer](https://www.petlandbatavia.com/puppies-for-sale/miniature-schnauzer/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 72 views Very Popular Petland Batavia ## [Chloe - Female #24467](https://www.petlandbatavia.com/puppies-for-sale/french-bulldog/french-bulldog-24467/) ### [French Bulldog](https://www.petlandbatavia.com/puppies-for-sale/french-bulldog/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 64 views Very Popular Petland Batavia ## [Mavis - Female #24466](https://www.petlandbatavia.com/puppies-for-sale/pug/pug-24466/) ### [Pug](https://www.petlandbatavia.com/puppies-for-sale/pug/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 78 views Very Popular Petland Batavia ## [Twix - Male #24464](https://www.petlandbatavia.com/puppies-for-sale/cotonmese/cotonmese-24464/) ### [CotonMese](https://www.petlandbatavia.com/puppies-for-sale/cotonmese/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) - Ask About Me 62 views Very Popular Petland Batavia ## [Fletcher - Male #24463](https://www.petlandbatavia.com/puppies-for-sale/pomeranian/pomeranian-24463/) ### [Pomeranian](https://www.petlandbatavia.com/puppies-for-sale/pomeranian/) [Get My Info](#petInquiry) [(630) 761-1047](tel:(630)%20761-1047) [Browse All Available Pets](https://www.petlandbatavia.com/available-pets/) ## Come visit us in Batavia We’d love to meet you. Stop by during store hours to meet our pets and our team in person — no appointment needed. ### Petland Batavia 401 N Randall Rd. Batavia, IL 60510 [(630) 761-1047](tel:(630)%20761-1047) Monday - Saturday: 11am - 7pm Sunday: 11am - 6pm [Get Directions](https://www.google.com/maps/search/?api=1&query=Petland+Batavia%2C+401+N+Randall+Rd.+) [https://www.facebook.com/PetlandBatavia/](https://www.facebook.com/PetlandBatavia/) [https://www.youtube.com/channel/UCNvr90T3q0Leb8eVBIqrG3Q](https://www.youtube.com/channel/UCNvr90T3q0Leb8eVBIqrG3Q) [https://www.instagram.com/petland.batavia/](https://www.instagram.com/petland.batavia/) [https://www.tiktok.com/@petlandbatavia](https://www.tiktok.com/@petlandbatavia) ## Getting started — your questions, answered ### Are your pets healthy? Every pet is cared for by our team and examined by a licensed veterinarian. We’ll review each pet’s health records with you before you take them home. ### Do you offer financing? Yes — we offer flexible financing options so you can bring home your new best friend in a way that fits your budget. You can even apply online. ### Can I visit before I decide? Absolutely. We’d love for you to come meet our pets in person. Stop by during store hours — no appointment needed. ### What support do I get after taking my pet home? Our team is here for the life of your pet with guidance on training, nutrition, and care. You’re always welcome to reach out. ## Ready to meet your new best friend at Petland Batavia, Illinois? Browse our available pets or stop by the store — we can’t wait to introduce you. [Browse Available Pets](https://www.petlandbatavia.com/available-pets/) [Visit the Store](#visit) [(630) 761-1047](tel:(630)%20761-1047) ``` AVERAGE Based on 358 reviews Posted on Google Kevin Trustindex verifies that the original source of the review is Google. Amazing staff. All very nice and answered all my questions. I loved all the dogs but I had to see the dog named Kevin! I went in with a completely negative view on petlands but the staff really changed my mind by going over all the breeder info, If I am ever in need of a puppy I will go there and you should too. Posted on Google Cecilia Caballero Trustindex verifies that the original source of the review is Google. We came at a time they were very busy and never once did we feel rushed, or given attitude while asking questions. The two on staff were amazing and sweet! Posted on Google Noelle Chaney Trustindex verifies that the original source of the review is Google. I went in to get my dogs nails trimmed and was met with a smile and warm greeting from an employee, Dean. The trimming was quick and they really showed my scared dog good care. It was the most pleasant experience I’ve had when it comes to some of these pet places! Posted on Google Shayna V Trustindex verifies that the original source of the review is Google. We just went for a walk”puppy therapy.” Look at how cute they are. I was a little surprised that considering how few customers were in at the time & yet we only got a “let us know if we can help you with anything” and that was it. There were plenty of employees in store, as it was probably the beginning of the Friday night shift, before families started coming in. I had made an appointment, just in case we decided to see any of the dogs. I guess I’m accustomed to the employees being more personal and wanting to tell me things based on the conversation my group is having without me having to reach out to them. ```