--- title: "Petland Cares" id: "67761" type: "page" slug: "petland-cares" published_at: "2016-06-23T15:42:11+00:00" modified_at: "2026-02-16T17:28:56+00:00" url: "https://www.petlandbatavia.com/petland-cares/" markdown_url: "https://www.petlandbatavia.com/petland-cares.md" excerpt: "Where does Petland Batavia get their puppies? Learn more about some of Petland Batavia’s Breeders Through Our Petland Docuseries Please check back periodically for more episodes. Why choose Petland Batavia? We are a responsible choice! Petland Batavia gives back to..." --- # Petland Cares Petland Batavia is committed to responsible animal care through clearly defined standards that guide how pets are cared for in our store. Our approach focuses on health, safety, and welfare practices designed to support the well-being of each animal, and we continually evaluate our processes to align with evolving care expectations. As part of the broader pet care community, we support ongoing efforts to promote higher standards and greater transparency across the retail pet industry. ## Where does Petland Batavia get their puppies? You may have heard the term “puppy mill” at one time or another in association with pet stores. Unfortunately, most are unsure of the difference between a “puppy mill” and a regulated professional breeder. A **regulated professional breeder** is licensed and inspected the federal government and must follow specific guidelines as it relates to care, nutrition, exercise, housing, to name just a few. They are subject to unannounced inspections. A **“puppy mill”** is not regulated or inspected by the federal government. In fact, it has NO oversight whatsoever. These are the facilities you often see in the animal welfare adds on TV soliciting for donations Petland Batavia does not buy from “puppy mills.” We buy from the top regulated licensed and inspected breeders in the U.S. with no violations on their last two years’ inspection reports. Additionally, our store has a state-of-the-art kennel operated under the direction of our consulting veterinarian. The store is visited once a week by our veterinarian to examine and oversee the health of our puppies and kittens. **We’d like to introduce ourselves, show you our store and take you to see one of our breeders. Please click on the video below.** ## **Learn more about some of Petland Batavia’s Breeders Through Our Petland Docuseries** **EPISODE 1:** Where do Petland Puppies come from? **EPISODE 2:**A day in the life of a Petland breeder. **Episode 3:**Life At Petland **Please check back periodically for more episodes.** ## Why choose Petland Batavia? ### We are a responsible choice! - Petland Batavia is a responsible place to purchase a puppy, operating in compliance with applicable local, state, and federal regulations while maintaining care practices that prioritize animal health and well-being. - We provide a happy, healthy environment for our pets before they go home. Petland Batavia uses spacious kennels maintained according to standards set by licensed professional veterinarians. - A veterinarian examines every puppy before it arrives at our store, when it arrives at our store, and during its stay at our store. In addition, the potential customer can see the puppy’s health records prior to their purchase. - All puppies are current on vaccinations & de-worming protocols. - Petland puppies go home with a complimentary first veterinary exam. - We provide a Health Certificate, and the vaccines up to date. - Our puppies come with a MicroChip that we activate for you at the time of purchase. - The puppy has been examined by up to 3 veterinarians before going home. - Current Health Certificate signed by one of our partner veterinarians. - Industry-leading 21-day viral AND 1-year hereditary/congenital warranty. - Free initial veterinary exam at any of our partner veterinary clinics. - 50% off spay/neuter at any of our partner veterinary clinics. - All puppies are microchipped. - Membership into the AKC as an AKC registerable puppy OR Canine Partner to the AKC, including a FREE 30-day trial of the AKC health insurance program and other AKC materials designed for pet owners. ## Petland Batavia gives back to their community. Our store prides itself in giving back to the community where we work and reside. See below for some examples of Petland Batavia giving back to our community. - Petland Batavia donates dog crates and various dog supplies to various organizations in our community. - Petland Batavia partners with Make-A-Wish to help fulfil pet-related wishes for children with life-threatening illnesses in the area. - Petland Batavia participates in a company-wide fundraising campaign every October raising thousands of dollars every year. ## Some people want to ban pet stores because they believe these myths: - Pet stores are responsible for pet overpopulation - For every puppy sold, a shelter dog dies - Pet stores buy from puppy mills - Pet stores sell sick dogs - There are plenty of purebreds in shelters - Pet bans keep puppy mill dogs out of communities These are simply myths. The facts speak for themselves. ## Pet shelters are experiencing puppy shortages Why is this happening? According to the [New York Times](https://www.nytimes.com/2019/06/29/sunday-review/adopt-rescue-dog-south.html?smid=nytcore-ios-share) , the spay/neuter initiative has been effective resulting in more than 85% of dogs being spayed or neutered. This means there are far less accidental litters that used to fill local shelters. While people still believe there is a massive pet overpopulation problem, according to the NAIA, there are only 15 states that are currently experiencing any pet overpopulation. 35 states are not. What does this mean? It means dogs are being transported from states with overpopulation problems. Dogs are being imported from Korea, Puerto Rico and other countries. And, unfortunately, it has led to some rescues buying puppies from breeders. **Please read the following articles on this matter below:** - Does America Have Enough Dogs for the People That Want One?*Source,*[Washington Post](https://www.washingtonpost.com/news/animalia/wp/2017/02/08/does-america-have-enough-dogs-for-all-the-people-who-want-one/) - Canine Shelter Population Study. *Source,*[MSU College of Veterinary Medicine Research](https://www.msstate.edu/newsroom/article/2017/02/msu-college-veterinary-medicine-researchers-complete-canine-shelter/) ### Many “rescues” are buying puppies from the same breeders they despise. They then “adopt” these puppies to customers for big profits. Rescue groups, historically speaking, are run by committed, caring people, clubs, or experts who want these abandoned or unwanted pets to have a home. However, with effective spay/neuter initiatives and increased demand for puppies, there has been an emergence of rescues who are buying puppies from breeders or importing them from countries without standardized vaccination protocols. It has, unfortunately, become a big business. This is also known as **retail rescue**. Since the dogs sold are from rescues, there are no warranties, health records, sourcing of where the dogs came from or regulations protecting the customers like one gets from a regulated pet store. **Please read the following article on this massive problem:** - Dog rescuers, flush with donations, buy animals from the breeders they scorn. *Source,*[Washington Post](https://www.washingtonpost.com/graphics/2018/investigations/dog-auction-rescue-groups-donations/?utm_term=.07067f4ff235) - When “puppy mill rescue” blurs the line between saving and selling dogs. *Source,*[Huffpost](https://www.huffpost.com/entry/national-mill-dog-rescue-puppy-mills_n_5d07cdd2e4b0953278381e02) ## Over 1 million dogs a year are being imported from unregulated foreign countries/sources. Because of the influx of dogs coming from other countries, the United States has seen reemergences of canine viruses, including rabies. These dogs are also being sold as “rescues” with no health records, warranties, or sourcing of where the dog came from. The Federal Government (USDA) has released a [report](http://www.naiaonline.org/uploads/WhitePapers/USDA_DogImportReport6-25-2019.pdf) in Summer 2019 stating that over 1 million dogs were imported from foreign countries last year alone. **Please read the following articles on problems with importing dogs from unregulated sources:** The U.S. has become a dumping ground for foreign “puppy mill” and “rescue dogs.” Here’s is what needs to change.*Source,*[Fox News](https://www.foxnews.com/opinion/the-us-has-become-a-dumping-ground-for-foreign-puppy-mill-and-rescue-dogs-heres-what-needs-to-change) - Where does that rescue dog come from? *Source,*[Inside Sources](https://www.insidesources.com/where-does-that-rescue-dog-come-from/) - Perspective From the Field: Illegal Puppy Imports Uncovered at JFK Airport.*Source,*[CDC](https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/operation-dog-catcher.html) - Dog imported from Egypt by Kansas Shelter infected with Rabies. *Source,*[KSHB News](https://www.kshb.com/news/local-news/dog-imported-from-egypt-by-kansas-shelter-infected-with-rabies-others-quarantined) - CDC Bans Imports. Source, [CDC](https://www.cdc.gov/importation/bringing-an-animal-into-the-united-states/high-risk-dog-ban-frn.html) ### Local and State legislators are voting to keep regulated pet stores in business while raising animal care and welfare standards to help get rid of the “bad actors” and puppy mills. **Below are just a handful of examples.** **Colorado**: [Click here](https://www.denverpost.com/2020/02/03/colorado-humane-pet-act-fails-house-committee/) to read the news release. **Naples, FL:** “If bad breeders are the problem, then we need to do something about bad breeders.” (Commissioner Andy Solis) [Click here](https://www.naplesnews.com/story/news/government/2019/10/08/retail-sale-pets-ban-rejected-collier-county/3897297002/) to read the news release. **Manatee County, FL:** [Click here](https://www.mysuncoast.com/2019/11/01/commissioners-decide-not-ban-retail-pet-sales-manatee-county/) to read the news release. **Arizona:** “Shutting down the good guys will do nothing to stop the bad actors. Rather, it will open the doors for more puppy sales from unregulated sources, where abuse and inhumane conditions are more likely. This bill ensures that puppies being sold in pet shops are coming from responsible breeders, and includes strict penalties for store owners who do not comply.” (AZ Governor Douglas A. Ducey) [Click here](https://www.azleg.gov/legtext/52leg/2r/bills/sb1248h.pdf) to see SB 1248 [Click here](https://azgovernor.gov/sites/default/files/sb1248_signing_letter.pdf) to see the Governor’s public letter. **Illinois:** [Click here](https://www.legislature.ohio.gov/legislation/legislation-summary?id=GA131-SB-331) to view SB 331. **Ohio:** [Click here](https://www.legislature.ohio.gov/legislation/legislation-summary?id=GA131-SB-331) to view SB 331. ## Animal Rights Organizations There will always be people that don’t believe animals should be pets and they will continue to fight to shut down pet stores. They don’t believe in zoos, aquariums or even service animals. We respect their right to their opinions. However, we believe in the strength and joy of the human-animal bond. We see it every day when a family finds their perfect pet. We see it in veterans, in children and in people who need a little extra support. We see the companionship, loyalty and friendship a pet brings. And we believe every customer should have a responsible choice when it comes to finding their perfect pet. ## For more education, please visit the following website: Petland Charities: [petlandcharities.org](https://petlandcharities.org/) "*" indicates required fields ``` AVERAGE Based on 358 reviews Posted on Google Kevin Trustindex verifies that the original source of the review is Google. Amazing staff. All very nice and answered all my questions. I loved all the dogs but I had to see the dog named Kevin! I went in with a completely negative view on petlands but the staff really changed my mind by going over all the breeder info, If I am ever in need of a puppy I will go there and you should too. Posted on Google Cecilia Caballero Trustindex verifies that the original source of the review is Google. We came at a time they were very busy and never once did we feel rushed, or given attitude while asking questions. The two on staff were amazing and sweet! Posted on Google Noelle Chaney Trustindex verifies that the original source of the review is Google. I went in to get my dogs nails trimmed and was met with a smile and warm greeting from an employee, Dean. The trimming was quick and they really showed my scared dog good care. It was the most pleasant experience I’ve had when it comes to some of these pet places! Posted on Google Shayna V Trustindex verifies that the original source of the review is Google. We just went for a walk”puppy therapy.” Look at how cute they are. I was a little surprised that considering how few customers were in at the time & yet we only got a “let us know if we can help you with anything” and that was it. There were plenty of employees in store, as it was probably the beginning of the Friday night shift, before families started coming in. I had made an appointment, just in case we decided to see any of the dogs. I guess I’m accustomed to the employees being more personal and wanting to tell me things based on the conversation my group is having without me having to reach out to them. ```